Our doors are now unlocked.
We are now able to offer a few more face to face appointments at the Surgery as restrictions begin to ease.
You will still have the option of a telephone consultation. Please let reception know if you think you think your problem requires an examination, or you would prefer to be seen face to face.
We still ask that patients wear a mask and use the hand sanitiser on entering the building and continue to keep a distance from other patients.
Please do not enter the building if you have tested positive for Covid-19 in the last 10 days, or are displaying any of the symptoms of Covid-19.
We would like to thank all of our patients for their support and patience through a very difficult couple of years.
Prescriptions
We are unable to take prescriptions over the phone. To order a repeat prescription, please either:
- Request online. If not registered please contact the surgery to register for online services.
- Put your repeat list or a note with your name, date of birth and prescription request and put through our red posting-box that is now be located within the double doors of the practice on the right hand side wall.
If you would like to register for the online service and currently have medication on repeat prescription please download the following form of instructions.
Emis_Access_Registration_Letter (new)
One of our receptionists can give you the relevant numbers needed to complete your registration online.
We will send the prescription to your nominated pharmacy.
General
Remember to use the hand sanitiser provided when entering the building or wash your hands in the patient toilets.
Please remain courteous to our staff at all times, any incidents of verbal or physical abuse will result in removal from the practice list.
This is a very challenging time for us all and we would appreciate your co-operation during this period of uncertainty.
Our priority is the health and safety of all our patients and staff.
Thank you.
Other
Support for Unpaid Carers
Carers of East Lothian are continuing to deliver support over the telephone to unpaid carers. If you are struggling with a caring situation, please call on us 0131 665 0135. We have a carer support worker available to respond to new enquiries Monday to Friday, 10 am to 4 pm. If we cannot answer immediately, please leave a message with your contact details and we will get back to you as soon as possible. You can also reach us at centre@coel.org.uk.
We can offer information, practical advice and emotional support to help you in your caring role. We can also assist with welfare rights and benefit applications.
We understand that this is an anxiety-provoking time for carers and the people you care for. Please reach out for help if you need it – 0131 665 0135.